I truly believe that one of the most important functions of my role as a not-for-profit CFO consultant is to create a friendly, customer-service focused finance department.
Transforming financial culture through service with a smile
Susan Banes stands out as a not-for-profit CFO consultant and a change agent around financial culture. A big part of her work centers on providing service with a smile – a lesson she learned from her father. Unfortunately, for many non-profits service with a smile in the finance department is not the standard. Susan is changing that standard of performance and service delivery.
Her customized services include:
How is the information flowing between your finance department and program staff? Working with Susan Banes will empower you to feel confident and competent in how your financial systems operate.
Her customized services include:
- Part-time and interim CFO leadership, including transition planning and recruitment support
- Needs assessment, evaluation and follow-up
- Incisive systems and staffing analysis
- Policy and procedure development
- Successful finance/accounting team development
- Customer Service Enhancement
- Audit support, including RFP/bid process oversight, schedule preparation, and corrective action plan implementation
- Financial leadership in conjunction with staff development and training for boards of directors, CEOs, senior management teams, and program managers or directors.
- Education and improved financial systems resulting in more accountability and healthier money culture.
- Improving the organization’s relationship with money
- Personal financial coaching for individuals and couples
How is the information flowing between your finance department and program staff? Working with Susan Banes will empower you to feel confident and competent in how your financial systems operate.